That video
isn't lost.
The only footage of that day is still in there. Almost always, it can be brought back.
20 € per video · I reply right away
Two seconds, free, no sign-up: the video stays on your computer, it is never uploaded anywhere. Or just send it to me.
Dead battery, card pulled in a hurry, drone shut down mid-flight. The footage is still in there.
How it works
-
You write
A message about what happened. I reply right away — no need to send the video yet. -
I send a preview
You see the first recovered seconds. You know it works before paying. -
You get your video back
Original quality, audio included. Then I delete everything.
What's needed
From you
- A copy of the file, never the original.
- A working video from the same camera. Two seconds is enough.
- Don't reformat the card and don't record over it.
What I can't recover
- Physically broken memory cards.
- Files already overwritten by new footage.
- 0 KB files: there's nothing to rebuild.
Questions
I'm on holiday with only my phone.
No problem: message me on WhatsApp and send the file whenever you like, even once you're home. What matters is that meanwhile you don't reformat the card or record over it.
Why do you need a second, working video?
Every camera writes its frame index differently. The working video is my blueprint for rebuilding the missing one, which is why it must come from the same model with the same settings.
Does the video lose quality?
No. The original images go back into a working container, without re-encoding. The final fraction of a second the camera never wrote may be missing. Audio comes back and stays in sync.
What happens to my footage?
They stay on a local drive, never go to public clouds, and are never shown to anyone or used as an example without your written consent. I delete them within 7 days of delivery, or immediately on request. If recovery fails, I delete them at once.
I have several damaged videos.
€35 for up to 5 files from the same device. Beyond 5, write to me and I'll quote before starting.
What happened to your video
Every fault has its own remedy, and the first one is often free and done by the camera itself. Here it is, case by case.
- The camera died mid-recording and now the video won't open
- Your GoPro video won't open
- Your DJI drone video won't open
- Your MP4 won't open: what the error actually means
- Error 0xc00d36c4: what it actually means
- The video someone sent me won't open
- QuickTime says your MOV isn't a movie file
- Your Insta360 INSV file won't open
- The videos on your SD card are gone or won't open
Free check
Tell me what happened
I reply right away, personally, and tell you honestly whether the video can be saved. Even when the answer is no, it costs you nothing.
Not sure what to write? Run the free check first: it analyses the file on your own computer and fills this message in for you.